12/30/2023 0 Comments Tips for introducing z vibe![]() Remember: the check-ins don't have to come from the same person all the time. It might feel like you're micromanaging, but better that than the opposite: having a new hire fall behind or feel out of the loop. In a distributed team, it's helpful to check in more often with folks to make sure they're progressing at the right pace. It's easier to tell if they're falling behind or even if they're just struggling emotionally. With on-site onboarding, you can visually see how your new hires are doing. It's good to be intentional with any onboarding program, but intentionality is particularly important when building a distributed team. So when you are building out your onboarding program, delivering small bits of digestible information over a longer period of time can go a long way. Some onboarding workflows can involve over 100 steps. We use Lessonly to build self-paced lessons for each new hire, and Sapling, our onboarding platform, helps us automatically deliver content. The best way to do that: have some asynchronous onboarding. But if you're a remote company, or will even be remote for some amount of time, you need your new hires to get used to asynchronous work. So live sessions and face-to-face connections are crucial-no question about that. You're getting people who might not normally interact to chat, and you never know what will come from that. Plus, there's a bonus for the company: it can bring about cross-functional ideas. It gives everyone a guaranteed 1:1 relationship, which is so important when you're spending most of your time alone in your house. Every new hire is assigned a Zap Pal, who reaches out to them in their first week, sets up at least one Zoom call with them, and continues to check in throughout their first month or so. But giving everyone a "work buddy" of sorts can at least guarantee that each new hire has someone they can go to with personal questions or anything they don't feel like talking to their manager or close colleagues about.Īt Zapier, we call this the "Zap Pal" program. Cohorts become friends, and when we get together in person, we see people from our onboarding crews hanging out together and showing a genuine sense of pride about where they work. If you approach your onboarding that way, make sure you have time for intros, bonding, and breakout sessions on Zoom and Slack. If your company is big enough, you can create a sense of belonging and inclusivity in your onboarding by having new hires start with a crew of other people. We even use the Zoom breakout room feature to get people into small groups. ![]() These sessions are set up kind of like a class. Our live Zoom sessions, where a cohort of new teammates all get together, are crucial for building connections between our executives and crew members. There are a couple main ways we do this at Zapier:ġ. In remote onboarding, you need to foster a sense of connection and belonging from the very beginning. It's a unique challenge to create a personal experience for a new hire when you can't bring them around the office to introduce them to people, and they can't get a vibe for the company culture just by watching what's going on around them. Highlight new hires' strengths to improve the company.įor remote onboarding, I'd say #1 is the most important to be intentional about. We have four pillars guiding our onboarding program at Zapier: Be intentional about community and culture It should help your new employees understand your company and culture, and how you do that will depend on how your company functions. That's kind of the point: your onboarding should be unique to your organization. Every company will-and should-do onboarding differently. Whether you've been forced into training your employees remotely or you've chosen to take your team remote, this should help you tackle work-from-home onboarding in a way that works for your new hires and your company.īefore I dig in, a warning: there's no one right answer here. I did an interview with Sapling about how we do remote onboarding, and here I'll share some of the tips I gave them, along with a few more insights. We use Sapling for asynchronous tasks and Zoom for live sessions. How do you make new team members feel supported and included when they've never seen any of their coworkers face-to-face? How do they get to know the company when they can't turn to the people around them to ask questions on the fly? How do you get them to feel comfortable sharing their real opinions on the pick for the newest Bachelor?Īt Zapier, our onboarding is entirely remote. But no matter how well you've streamlined your process, everything changes when you have to do it remotely. A successful onboarding program is the first step toward employee satisfaction and productivity.
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